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Etsy Ireland

Our mission is to keep Commerce Human.

Lobbying Activity

Meeting with Dirk Gotink (Member of the European Parliament, Rapporteur)

28 Oct 2025 · Union Customs Code

Meeting with Clint Tanti (Cabinet of Commissioner Glenn Micallef), Desislava Dimitrova (Cabinet of Commissioner Glenn Micallef)

3 Jun 2025 · Meeting with Etsy CEO. Minutes attached

Meeting with Charlotte Merlier (Cabinet of Commissioner Maroš Šefčovič)

3 Jun 2025 · Customs Reform – E-commerce

Meeting with Egelyn Braun (Cabinet of Commissioner Michael McGrath)

3 Jun 2025 · Exchange of views on consumer protection and the Digital Fairness Act

Meeting with Johannes Ten Broeke (Cabinet of Commissioner Wopke Hoekstra), Patrice Pillet (Cabinet of Commissioner Wopke Hoekstra)

3 Jun 2025 · Single market rules and taxation

Meeting with Werner Stengg (Cabinet of Executive Vice-President Henna Virkkunen)

5 Mar 2025 · E-Commerce Communication

Meeting with Egelyn Braun (Cabinet of Commissioner Michael McGrath)

19 Feb 2025 · Exchange of views on consumer protection and the Digital Fairness Act

Meeting with Billy Kelleher (Member of the European Parliament)

19 Feb 2025 · e-commerce

Meeting with Sophie Wilmès (Member of the European Parliament, Delegation chair)

27 Sept 2024 · Information on organisation at start of mandate

Meeting with Gints Freimanis (Cabinet of Executive Vice-President Valdis Dombrovskis)

10 Sept 2024 · E-commerce

Meeting with Malte Gallée (Member of the European Parliament, Shadow rapporteur for opinion)

6 Oct 2022 · Empowering consumers for the green transition

Meeting with Biljana Borzan (Member of the European Parliament, Rapporteur) and foodwatch

15 Sept 2022 · Empowering consumers for the green transition

Meeting with Didier Reynders (Commissioner) and

9 Nov 2021 · DSA & GPSR

Meeting with Helena Dalli (Commissioner)

27 Oct 2021 · Ms Helena Dalli holds a meeting with Josh Silverman, CEO of ETSY

Response to Review of the general product safety directive

4 Oct 2021

Etsy, the global two-sided marketplace for unique and creative goods, welcomes the European Commission’s proposal to revise the General Product Safety Directive (GPSD). Etsy believes that marketplaces have a responsibility to help protect consumers. As a business, it’s in our best interest to offer consumers a trusted place to find their favourite independent shops. That’s why we continue to invest in the people and technology that underpin our marketplace trust and integrity functions, and move quickly to identify and remove potentially harmful content. Notwithstanding our commitment to promoting safety online and our support for the General Product Safety Regulation (GPSR) proposal, we believe that any new obligations placed on marketplaces should be proportionate to their capabilities, knowledge, and the role they play in the market. Any upcoming measure should also avoid imposing overbearing compliance and trade burdens on small businesses, in particular microbusinesses, and ideally would focus on providing them with important education and tools. Enabling small businesses to sell online is crucial, especially as part of the EU’s post-COVID recovery measures, as these businesses contribute significantly to the EU's economic recovery and growth. Our main priority is to support a revised legal framework which allows for a more consistent and effective implementation of EU law throughout the Single Market, while avoiding imposing inconsistent or confusing compliance burdens on small businesses, in particular microbusinesses. To this end, we submit the attached comments and recommendations, namely: i. Mandating non-EU traders to appoint a responsible person in the EU could have serious trade and consumer choice implications ii. Supporting microbusinesses in their freedom to conduct a business iii. Mandating information in product listings cannot be standardised across marketplaces iv. Ensuring our sellers’ privacy & maintaining on-platform communications to prevent fraud or harassment and to provide for consumer redress Please see the attached paper for further details regarding Etsy's feedback/recommendations to the GPSR proposal.
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Meeting with Filomena Chirico (Cabinet of Commissioner Thierry Breton)

30 Jun 2021 · Marketplaces in the DSA

Meeting with Thierry Breton (Commissioner)

19 May 2021 · Regulation of online marketplaces

Response to Digital Services Act: deepening the Internal Market and clarifying responsibilities for digital services

31 Mar 2021

Dear Madam/Sir, Please find attached Etsy's feedback on the Digital Services Act (DSA) proposal. We remain at your disposal should you have any questions. Kind regards, Laura Blanco
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Meeting with Michele Piergiovanni (Cabinet of Executive Vice-President Margrethe Vestager), Penelope Papandropoulos (Cabinet of Executive Vice-President Margrethe Vestager) and

9 Feb 2021 · DMA

Meeting with Thierry Breton (Commissioner) and

2 Dec 2020 · Roundtable with platforms on DSA and DMA

Response to Digital Services Act: deepening the Internal Market and clarifying responsibilities for digital services

30 Jun 2020

Etsy, the global two-sided marketplace for unique and creative goods, welcomes the European Commission’s announced plans to propose new and revised rules to deepen the Internal Market for Digital Services. We find it reasonable and appropriate for the Commission to define and enforce the responsibilities and obligations of digital services and online platforms, as long as they are properly informed by the lived experience of platforms like ours, benefit our seller community, while recognising the speed with which technology, risks, threats and solutions shift, and are proportionate to a platform’s size and operational capabilities. In response to the policy options presented to be impact-assessed, we’d like to highlight a couple of key considerations: Regulating online platforms’ procedural obligations - We encourage the establishment of a harmonised and legally enforceable notice-and action mechanism based on a set of clear procedural obligations. However, any such system must preserve platforms’ discretion with regard to user flags. While user flags can be appropriate inputs to platform moderation procedures, they can also often be inaccurate and subject to abuse. User flags should therefore not be considered legitimate notice, for the purpose of quick removal of content. - Any notice-and-action system will function most efficiently if the experts most capable of identifying illegal content are clearly identified and verified for platforms. We therefore welcome increased effective cooperation with relevant competent authorities and ‘trusted flaggers’. - Procedural obligations must include effective redress mechanisms, such as simple counter notice procedures, to prevent potential abuse, bullying, and over-censorship of legitimate content. The role of marketplaces and the businesses we represent in ensuring product safety - The vast majority of Etsy sellers are businesses of one working out of their homes. As microbusinesses, they struggle with the resources to learn about and manage complex compliance obligations. Any obligation arising from the DSA should be designed with these small businesses in mind. ​Enabling Etsy sellers, including those established outside the EU, to comply with EU legislation in a simplified manner will help these small businesses grow, support their local economies, and offer greater choice to European consumers​. - Responsibilities on marketplaces to ensure product safety should correspond with operational capabilities of their business models. As a third party marketplace, everything Etsy knows about an item is from information supplied by our sellers via product descriptions, tags and images. Our insight into transactions is largely provided via third parties (buyers, sellers, payment processors, shipping carriers, etc.). - We’re supportive of a possible ‘know your customer’ obligation to verify the identity of our sellers, as this principle would contribute further to ensuring integrity and trust in our marketplace. However, any new measures must be privacy-friendly, proportionate and supported by the right infrastructure in order to be scalable, while enabling the small and microbusinesses we represent to thrive. Transparency and reporting obligations - We believe that publicly reporting on our enforcement efforts builds trust in our marketplace and demonstrates our commitment to transparency and accountability. This is reflected in our annual Transparency Report. - While transparency around outcomes and actions is incredibly useful, we would caution against encouraging public transparency of enforcement methods, as bad actors iterate their own action in response to enforcement efforts, and guarding these strategies improves their effectiveness. Please find attached our position paper providing greater insight into the considerations mentioned above, and about the inner workings of smaller and mid-sized platforms like Etsy.
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