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European Consumer Centre Belgium

ECC Belgium

The European Consumer Centre, located in Brussels, informs European consumers about the advantages of the internal market and assists in case of cross-border consumer disputes, i.e.

Lobbying Activity

Response to Evaluation of the Geo-blocking Regulation

5 Mar 2025

ECC-Net's detailed response to the European Commissions Call for Evidence on the Evaluation of the Geo-blocking Regulation on the basis of issues identified through case handling. Submitted by ECCNet policy group.
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Meeting with Thierry Breton (Commissioner) and

15 Jun 2022 · Counterfeiting

Response to Fitness Check of EU consumer law on digital fairness

13 Jun 2022

The network of 29 European Consumer Centres (ECCs) empowers consumers to know their rights and to take full advantage of the opportunities the Single Market offers. The ECC-Net‘s legal experts assist consumers to solve their cross-border problems free of charge by providing strong legal expertise. By doing so the network offers a unique overview and reliable information about consumer affairs in the Internal Market which can be used for policy making. In the following pages, the ECCs have gathered input on topics linked to the ongoing Fitness check and the digitalisation of consumer markets.
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Response to Promoting sustainability in consumer after-sales

4 Apr 2022

ECC-Net gathered internally information on the transposition of Directive 2019/771 into national laws. Part of this survey was national rules, initiatives and info in relation to the right to repair, spare parts, right to reject etc. In the attached document the European Consumer Centres responded, among other things, on whether there is a legal obligation in their countries to provide spare parts, cited the national rules on guarantees in relation to repaired goods and the application of the right to reject.
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