FINE Vakuutus- ja rahoitusneuvonta

FINE

An out of court alternative dispute resolution body in the financial sector

Lobbying Activity

Response to Advanced alternative dispute resolution for consumers

21 Dec 2022

The Finnish Financial Ombudsman Bureau considers important that dispute resolution legislation and schemes are adapting to the changing operational environment. In this respect it is also important to take into account already existing schemes and their effective practices shaped by local manners and traditions, although they may vary significantly from one member state to another. Regardless of the existing model it is always necessary to secure sufficient funding to the scheme, so it can fulfill and develop its tasks and duties impartially and independently.
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