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Tata Consultancy Services

TCS

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years.

Lobbying Activity

Meeting with Nicolas Schmit (Commissioner) and

9 Nov 2022 · Skills development and youth policies.

Meeting with Helena Braun (Cabinet of Executive Vice-President Frans Timmermans)

16 Sept 2022 · Sustainable product policy and digital product passport

Meeting with Joan Canton (Cabinet of Commissioner Thierry Breton)

16 Sept 2022 · Sustainable product policy and digital product passport

Response to Type approval of motor vehicles regarding access to in-vehicle generated data

21 Jun 2022

Today’s car industry has made a tremendous shift towards Software Defined Vehicles (SDV), generating a market of connected and automated cars that rely on large amounts of data to provide innovative products and services to drivers. This in-vehicle data can be tracked, stored and utilized by both Original Equipment Manufacturers (OEM) and third-party services providers, but its use can also increase the potential for cyber security risks as well as the fear of privacy violations. A proactive technological approach can help ensure a fair and balanced approach to preventing any security loopholes in the vehicle development phase itself. While greater access to in-vehicle data could compromise the safety and security of vehicles, the great value that can be created out of this data may be left underutilized if access is limited. With this in mind, we welcome the Commission’s plans to develop a sector-specific regulation for in-vehicle data to provide legal clarity around the governance of this data and how it may shared, stored and used. Such clarity could promote safe, secure, and fair-trade practices that lead to significant economic growth across the automotive ecosystem and enhance the consumer experience. EU regulation concerning data access can be envisioned in the following ways (and where we include an analysis of the pros and cons): - Direct/ full access to the in-vehicle data: Uncontrolled access to Vehicle's on-boarding system. This may lead to potential data hacking, safety and security threats etc. - Controlled/off-board access: Allows vehicle manufacturers to communicate the relevant vehicle data in a secure manner to an external server, from where third parties can access it. This allows for customer choice, fair and open competition. - Independent/neutral server providers (Servitization): Data is accessed from the manufacturers server. o Can be set up to make vehicle data readily available to interested third-party service providers. o No need to sign a contract with a vehicle manufacturer. o They implement state of the art security and data protection measures. o To ensure customer choice. o Vehicle users are free to obtain services from the vehicle manufacturer, his network of authorized repairers or any other service provider of their choice. o Multi brand access for small and medium business house through one centralized server rather than getting from one individual manufacturer There are number of reasons to pursue sector-specific regulation that facilitates optimization of in-vehicle data. Use of this data could create value across the automotive industry, including insurers, spare parts repairers and mobility service providers. It would allow insurers access to real life data on driver habits and behaviours as well as the safety status of a vehicle, further alerting repair services. It could also provide real time traffic information information to service providers such as delivery drivers, emergency and taxi services. Allowing access to data could also allow vehicles to automatically alert services in emergency situations. It could also allow for an enhanced safety component as cars become more aware of other cars on the road, the speeds they are driving at, their direction and location. This becomes more critical in the future should vehicles become driverless. To ensure the benefits of in-vehicle data are utilized in a safe and secure manner, the Commission will have to strike the right balance between creating value out of in-vehicle data and protecting the privacy of individuals. The Commission must consider how much data is reasonable without infringement on the rights to the individual. Most crucially, the Commission must ensure safeguards are in place to avoid potential hacking or security threats of vehicles systems. Our detailed response to this consultation is attached.
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Response to Sustainable corporate governance

23 May 2022

TCS believes that the CSDD will be a major opportunity for companies trading in the EU region to set a global norm for securing ESG targets and unleash improved sustainability value for actors in the value chain. CSDD will work in tandem with the EU Sustainable Finance Disclosure Regulation (SFDR) and the EU Taxonomy Regulation by defining the ESG due diligence information that investors and other entities need to structure and issue sustainable investments. Information technology providers such as TCS can help develop the new and innovative solutions needed for the collection, analysis and sharing of such information. In this respect, robust digital solutions will help achieve: • Control of a multitude of regulatory compliance variables • Control of the whole value chain including the financial sector • Recalibrating companies towards becoming catalysts for the positive sustainability transition • Alignment in compliance across diverse regulatory regimes (across EU member states and wider afield) • Increased business certainty and ability to apply a long-term perspective to operations. • Participation of small and medium-sized companies (SMEs) in an efficient and effective way. How technology will create new Sustainability Value 1. Sustainability Innovation: Innovation based on convergence of technologies will enable the new drivers to unlock the next potential for businesses. A robust innovation mechanism will create a culture that enables value creation opportunities, solving previously insolvable problems. 2. Data: Good data management practices will provide deeper insights into supply chains ensuring transparency and traceability. Transforming and leveraging secondary data from external data providers will add new value. Data captured at the right level will help make better decisions. 3. Cloud-based platforms: Automated cloud-based platforms will provide validated data to support scenario analysis for risks and impact assessment. 4. Ecosystem value: Supply Chain participants will co-create and leverage the values of ecosystems to grow their businesses. This kind of collaboration will improve the dynamics of the value streams opening untapped potential. 5. Business model evolution: Leveraging technology for better integration opportunities along the value chain will evolve business models towards next disruption. The next competitive advantage could be outwardly focused, through partnering within the value chain and exploring options to create additional revenue streams. 6. Emissions management: Emission management will go beyond measurement and reporting; alternatives will save additional costs. 7. Reporting: Quality and depth of sustainability reporting will improve visibility of sustainability performance. Where is technology helping achieve Sustainability Due Diligence goals? An example Example: Blockchain and AI to reduce human rights violations /modern slavery (or child labor) TCS believes there is scope to improve the processes around modern slavery due diligence. Utilizing human-centered modern slavery due diligence processes tend to be expensive, error-prone and sample-based. There is an opportunity to rectify this by enabling the creation and operation of a Human Rights/ Modern Slavery Due Diligence Ecosystem (MSDDE) to reduce modern slavery using AI and Blockchain, with the help of a three-component solution. o Self-sovereign digital identity component to onboard employees onto the solution. o AI-based modern slavery offense monitoring component, for automated monitoring processing of offenses o Modern slavery offense blockchain component for tracking investigation to redressal and closure 8. Technology can improve the identification of modern slavery offenses that would otherwise remain hidden by enabling companies to identify and act faster, using low-cost continuous monitoring instead of high-cost sample-based monitoring.
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