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Delivery Platforms Europe

DPE

The coalition brings together delivery platforms to increase awareness of the unique benefits that they bring to Europe’s consumers, merchants, and courier partners.

Lobbying Activity

Meeting with Werner Stengg (Cabinet of Executive Vice-President Henna Virkkunen)

15 Jan 2026 · EU Delivery Act

Meeting with Mary Veronica Tovsak Pleterski (Director Internal Market, Industry, Entrepreneurship and SMEs)

15 Jan 2026 · Exchange of views on the forthcoming EU Delivery Act

Meeting with Chiara Riondino (Head of Unit Employment, Social Affairs and Inclusion)

10 Dec 2025 · Exchange of views on the Platform Work Directive

Response to EU Delivery Act

14 Nov 2025

Delivery Platforms Europe (DPE) represents the leading local commerce platforms in Europe, providing digital services connecting consumers with local merchants through couriers. DPE welcomes the opportunity to contribute to the European Commissions call for evidence on the forthcoming EU Delivery Act. As DPEs members do not operate within the EUs postal sector, DPE does not have a position on the regulatory needs of that sector. However, we note that the forthcoming proposal may aim to extend its scope beyond the traditional postal ecosystem. Encompassing a broad range of players with very different business models and operational realities would risk creating greater legal uncertainty for all actors, including postal operators. It would ultimately run counter to the objectives of the Delivery Act as set out in the Commissions Call for Evidence, notably the goal of simplifying and clarifying delivery rules, as well as the Commissions broader ambition to reduce regulatory complexity across the Single Market. Local commerce platforms such as Bolt, Deliveroo, Delivery Hero (operating in the EU as Glovo, Foodora, efood and Foody), Wolt and Uber Eats connect consumers with local merchants, enabling fast, short-distance delivery of food, groceries, and everyday essentials within minutes. In practice, delivery platforms work like an errand service. A customer requests a pickup through the app, a courier picks up the order from a merchant right away, and delivers it directly to the customer, usually just a few kilometres away. Theres no collecting, sorting or storage through national or cross-border networks, just one quick, point-to-point trip from A to B arranged in real time. DPE and its members are of the view that extending the EU Delivery Act to local commerce platforms would be a regulatory mismatch supported by four main arguments. Local commerce platforms are distinct from postal operators and digital retail platforms Local commerce platforms do not compete with postal operators nor digital retail platforms Local commerce platforms are inherently consumer-centric and already uphold high consumer protection standards Local Commerce Platforms are already subject to a specific and extensive regulatory framework Lastly, we conclude our submission with our policy recommendation to keep the EU Delivery Act focused on the specific needs of current postal providers. Please refer to the attached file for our detailed submission. Thank you for your consideration.
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Response to Digital Fairness Act

24 Oct 2025

Delivery Platforms Europe (DPE) represents the leading local delivery platforms in Europe, providing digital services connecting consumers with local merchants through courier partners. DPE welcomes the opportunity to provide feedback to the upcoming Digital Fairness Act (DFA). While DPE supports the European Commissions aim to ensure protection and empowerment of consumers online, we urge caution against adding further complexity to an already dense and overlapping regulatory framework through broad new bans and granular requirements. We fear that the upcoming DFA, as outlined by the European Commission, risks undermining many legitimate and beneficial digital practices and features, especially those that benefit users by enhancing choice and allowing easy navigation of online services such as local delivery platforms. In particular, this submission is divided into two sections: The first section develops four cross-cutting considerations on the future legislations intention and objectives. The second section details DPEs views on the upcoming DFA, where for each point we elaborate on the existing safeguards already foreseen by the digital acquis and provide five key recommendations for the future legislation.
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Response to Digital package – digital omnibus

14 Oct 2025

Delivery Platforms Europe (DPE) represents the leading local delivery platforms in Europe, providing digital services connecting consumers with local merchants through courier partners. DPE welcomes the opportunity to contribute to the call for evidence on the Digital Omnibus. The misalignment between several pieces of the EUs digital acquis poses tangible challenges for regulated entities, in particular for local delivery platforms navigating the complex compliance demands of both novel and existing regulations. These issues become particularly evident around four main areas: i) Fragmentation in the data and privacy framework. Here the ambiguity lies in the practical interplay between the ePrivacy Directive and GDPR on cookies, as well as divergencies between the data regulatory framework and GDPR. ii) Overcomplicated cybersecurity reporting timelines and processes. Inconsistencies in the reporting obligations between GDPR and NIS2 and the lack to recognition of international standards create complex compliance processes. iii) Lack of clarity around AI Act (AIA) definitions, where the lack of clarity in the AIA over different roles and obligations throughout the AI supply chain create an unclear framework for delivery platforms. iv) Misalignments between the General Data Protection Regulation (GDPR), AIA and Platform Work Directive (PWD) which translates into general inconsistencies open and fragmented enforcement. This contribution details each of the four issues identified above in dedicated subsections, followed by an evidence-based recommendation. In total, eight recommendations are put forward to support informed and effective policy action as part of the Omnibus initiative and any related efforts in the future. DPE is thankful for the opportunity to shed light on these issues and propose solutions to ensure the existing legal framework is implemented effectively to achieve the intended policy objectives. Please refer to the attached file for the detailed explanation of our eight recommendations.
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Meeting with Wojciech Saryusz-Wolski (Head of Unit (Ad interim) Communications Networks, Content and Technology) and Uber and

2 Oct 2025 · Exchange of views on the upcoming Digital Omnibus Package, with an emphasis on simplification and harmonisation of digital legislation.

Meeting with Michael Mcnamara (Member of the European Parliament)

2 Oct 2025 · Digital Omnibus

Meeting with Chiara Riondino (Head of Unit Employment, Social Affairs and Inclusion) and Bolt and

20 Feb 2025 · Information exchange on the Platform Work Directive

Response to Review of the requirements for packaging and feasibility of measures to prevent packaging waste

24 Apr 2023

Delivery Platforms Europe represents the leading delivery platforms in Europe. We aim to work with policymakers to develop policy solutions that benefit the sustainable development of the platform economy in Europe including ensuring a better use of packaging and reducing waste. We support the European Commissions objective to ensure that all packaging on the EU market is reusable or recyclable in an economically viable way by 2030. We are committed to encouraging, facilitating and where we supply, to supplying sustainable packaging options to merchants, including restaurants, and we will do our part to support merchants in helping them get wider and better access to sustainable packaging. As delivery platforms, we enable merchants, including restaurants, to sell their goods and have them delivered quickly to consumers. By working with our platforms, SMEs get a digital presence and new local audiences and customers. The local stores continue to operate independently offline for consumers and simply add a new online sales channel. It means that, while wes are eager to support merchants and consumers on their road to sustainable packaging, we cannot determine, nor control the packaging used by them. We would like to bring to your attention the following three points of concern: Given delivery platforms role in enabling sales we are concerned that there is not sufficient clarity in the definition of a final distributor in Article 3 point 16 to make clear that merchants rather than the platform who has very limited involvement in the packaging would be responsible for meeting the re-use and refill targets in Article 26. Delivery platforms have made significant efforts to move our partners towards sustainable solutions. We commend the Commissions objective of encouraging Member States to provide incentives for the set-up of systems for re-use of packaging, refill and waste hierarchy. We believe that given the challenges associated with re-use of packaging, refill and waste hierarchy, Member States should incentivise such schemes and partner with industry to ensure their practical viability. Delivery platforms are constantly improving the consumer experience and ensuring that the consumer receives adequate information. We believe that for ensuring the success of re-use solutions and schemes it remains essential to motivate consumers with positive incentives.
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Meeting with Tilly Metz (Member of the European Parliament, Shadow rapporteur for opinion)

1 Jun 2022 · Platform Work Directive

Meeting with Rovana Plumb (Member of the European Parliament)

11 May 2022 · Platforms Workers Directive

Meeting with Elisabetta Gualmini (Member of the European Parliament, Rapporteur) and European Youth Forum and

12 Apr 2022 · 2nd roundtable on platform work directive

Meeting with Elisabetta Gualmini (Member of the European Parliament, Rapporteur) and BUSINESSEUROPE and

29 Mar 2022 · Roundtable on platform work directive