Belron International Limited

Belron is the worldwide leader in vehicle glass repair, replacement and recalibration with more than ten major brands, including Carglass®, Safelite® and Autoglass®.

Lobbying Activity

Response to Delegated Regulation on effective and secure access to On-Board Diagnostic and Repair and Maintenance Information

1 Dec 2025

Belron is a global leader in vehicle glass repair, replacement, and recalibration services with over 126 years of heritage and experience. We operate in over 40 countries around the world and employ in excess of 30,000 people, serving millions of customers each year through our well-known brands, including Carglass®, Safelite®, and Autoglass®. We have an extensive footprint in Europe with a presence in 15+ European countries. Belron welcomes the opportunity to respond to the European Commissions public consultation on a draft Delegated Act amending Regulation (EU) 2018/858 on access to vehicle on-board diagnostics information. In attachment are: - Belrons position on the draft Delegated Act amending Regulation (EU) 2018/858 on access to vehicle on-board diagnostics information; and - an executive summary of an Impact Assessment undertaken by Belron covering the legal, economic and technical implications of the draft Delegated Act.
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Meeting with Joaquim Nunes De Almeida (Director Internal Market, Industry, Entrepreneurship and SMEs)

18 Jul 2025 · Automotive industry

Meeting with Michele Piergiovanni (Acting Director Competition)

29 Apr 2025 · We met to discuss Belron’s views regarding a Delegated Act to Regulation (EU) 2018/858

Meeting with Claire Depre (Head of Unit Mobility and Transport) and Fleishman-Hillard

5 Feb 2025 · Exchange of views on advanced driving assistance systems, roadworthiness and access to in-vehicle data

Meeting with Sanna Laaksonen (Cabinet of Executive Vice-President Henna Virkkunen)

21 Jan 2025 · Digital Transport Policy

Meeting with Sophia Kircher (Member of the European Parliament)

12 Dec 2024 · In-vehicle data regulation

Meeting with Vicent Marzà Ibáñez (Member of the European Parliament)

12 Dec 2024 · Acces to vehicle data

Meeting with Rosa Serrano Sierra (Member of the European Parliament) and European Boating Industry and

11 Dec 2024 · Priorities for European Commission 2024-2029

Meeting with Jens Gieseke (Member of the European Parliament)

9 Oct 2024 · Austausch zu Umweltpolitik

Meeting with Hildegard Bentele (Member of the European Parliament)

26 Sept 2024 · Automotive Industry

Meeting with Nina Carberry (Member of the European Parliament)

26 Sept 2024 · EU Road Transport Policy

Meeting with Nicola Zingaretti (Member of the European Parliament)

26 Sept 2024 · Access to vehicle data

Meeting with Daniel Attard (Member of the European Parliament) and SOLIDAR

26 Sept 2024 · Introductory Meeting

Response to Evaluation of the Motor Vehicle Block Exemption Regulation

24 Jun 2024

Belron welcomes the opportunity to contribute to the European Commissions Evaluation of the Motor Vehicle Block Exemption Regulation and the accompanying Supplementary Guidelines (collectively the MVBER). Belron is a strong advocate of the MVBER the MVBER plays a crucial role in fostering competition between vehicle manufacturers (VM/OEM), their authorised dealers and independent service providers (ISP) in the service and repair of vehicles, which ultimately benefits consumers and employment throughout Europe. With future industry trends indicating increased complexity of spare parts, the increased monetisation of data from VMs, and the increasing importance of access to vehicle data, Belron considers the MVBER will play an even more important role in the future in preserving this critical competitive balance in the automotive industry. For the purposes of this initial Call for Evidence, Belron has provided a high-level submission on specific areas of the MVBER. Belron looks forward to the public consultation, currently planned for the end of Q4, where it intends to provide more granular evidence on the topics identified in its submission and collected across its businesses within Europe.
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Meeting with Joan Canton (Cabinet of Commissioner Thierry Breton) and Insurance Europe and

4 Jun 2024 · Discussion on preparation of delegated act on conditions to access data for repair and maintenance activities

Meeting with Joan Canton (Cabinet of Commissioner Thierry Breton)

6 Mar 2024 · Exchange on access to in-vehicle data

Meeting with Filip Alexandru Negreanu Arboreanu (Cabinet of Commissioner Adina Vălean)

16 Feb 2023 · Access to data

Response to Review of the Designs Directive

31 Jan 2023

Belron® is the worlds leading vehicle glass repair, replacement service provider, with a significant footprint in Europe with brands such as Carglass® and Autoglass®. Belron operates in over 25 markets (including Germany, France, Belgium, Netherlands, Luxembourg, Austria, Italy, Spain, Portugal, Switzerland, Sweden, Denmark and Norway) and has over 13,000 employees in the EU. With its service offering across all makes and models of vehicles, Belron is a part of the automotive aftermarket which employs ca. 2.8m people in the EU across 500,000 businesses. When you compare this to the vehicle manufacturing industry, which has 2.5m people with around 300 production and assembly plants in the EU, it is clear the automotive aftermarket is significant and plays an important role in the EUs economy. At a high level, Belron welcomes the introduction of an EU wide Repairs Clause as being the right choice from a legal and economic perspective. Belron does however have three comments on the specific scope and wording of the proposed Repairs Clause which it considers important to take into consideration as and when the proposal is finalised, namely the Repairs Clause should apply to all visible parts, it should cover existing parts (and/or provide flexibility for Member States to implement as soon as possible) and requirements around provision of origin information should be deleted (as it is dealt with under other pieces of legislation). Belron's attached submissions provides further detail on all three aspects, as well as highlighting the critical importance that a Repairs Clause has when it comes to ensuring competition in the automotive aftermarket for the benefit of consumers.
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Meeting with Lucia Bonova (Cabinet of Executive Vice-President Margrethe Vestager), Werner Stengg (Cabinet of Executive Vice-President Margrethe Vestager)

26 Oct 2022 · Access to in-vehicle data, MVBER

Response to Review of the Supplementary Guidelines to the Motor Vehicle Block Exemption

30 Sept 2022

Belron supports the extension of the MVBER regulation for the period of 5 years. While there are some areas of the MVBER Belron considers could be strengthened (and it has outlined these areas as part of its supporting submission), it nonetheless acknowledges the transitionary period that the entire automotive industry is going through, and overall considers an extension of 5 years on an “as-is” basis with minor amendments to the supplementary guidelines to provide a level of certainty. Belron would request that as part of the extension, there is close ongoing monitoring of the automotive industry with a view to taking proactive changes ahead of time if required to ensure that the level playing field in the aftermarket services is to be retained.
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Response to Review of the EU rules on Motor Vehicle Block Exemption

30 Sept 2022

Belron notes the Commission’s decision to amend the Supplementary Guidelines as opposed to the regulation itself to cater for one of the key issues identified in the evaluation report: the growing need to ensure clear access to data for the purposes of enabling aftermarket services. Providers must be granted fair and equal access to relevant repair data and we welcome the by insertion of new paragraph 62a. Belron notes paragraph 67a and the reference to Regulation 2018/858 as a guide to whether a particular item constitutes an essential input for repair. Belron broadly supports this approach and the proposed amendments to the supplementary guidelines, given Belron considers access to vehicle data for the purposes of diagnosis, repair and servicing is becoming increasingly vital for us to be able to continue to offer our services as vehicle technology continues to evolve rapidly. Belron notes the crucial importance of the requirement of OEMs to provide such information on a non-discriminatory basis. In this respect, Belron considers unrestricted access to vehicle data to be a crucial component in ensuring a level playing field. Belron notes a trend of some OEM’s looking to place restrictions on this unrestricted access to vehicle data stream citing cybersecurity concerns and/or the potential for OEM’s to move away from current primary access method of OBD port. In this respect Belron notes the ongoing importance of standardized method of access, such as the OBD port (as referenced in 2018/858) which is a crucial enabler of competitiveness for independent aftermarket providers given their work on multiple brands/models. Belron notes there is current uncertainty on whether Regulation 2018/858 permits OEMs to place restrictions on access to vehicle data streams (this is currently the subject of a referred case to the European Court of Justice). Belron assumes that the proposed amendments to the Supplementary Guidelines, in their current form, would be interpreted as prohibiting such restrictions being imposed by OEMs (restrictions which Belron considers have a negative impact on competition). Belron considers this position (i.e. access to vehicle data stream for aftermarket service providers) without any restrictions being imposed by OEM's to be reflective of the guiding spirit of the MVBER (to preserve competition between OEMs, their authorized dealer networks and independent aftermarket service providers). Belron notes that further consideration of this topic may be needed in the near future pending the outcome of the court's interpretation of Regulation 2018/858.
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Response to Data Act (including the review of the Directive 96/9/EC on the legal protection of databases)

13 May 2022

Belron® is the world’s leading vehicle glass repair, replacement, and recalibration service provider, operating in over 25 countries in Europe with brands such as Carglass®, Autoglass® and Safelite®. Belron supports the Commission’s proposal for a Data Act and considers it an important step in facilitating B2B data sharing. It addresses several issues related to the fair distribution of value and anti-competitive behaviours. However, given the crucial role independent aftermarket service providers play in the automotive industry across Europe, Belron considers it necessary for sector specific legislation to be in place for the automotive industry - particularly given the increasing trend towards connected vehicles. Belron has elaborated on its views in its enclosed submission.
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Response to Promoting sustainability in consumer after-sales

5 Apr 2022

Belron® is the world’s leading vehicle glass repair, replacement, and recalibration service provider, operating in over 25 countries in Europe with brands such as Carglass®, Autoglass® and Safelite®. Belron's feedback on the consultation is contained in it's attached submission.
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Response to Data Act (including the review of the Directive 96/9/EC on the legal protection of databases)

25 Jun 2021

Belron® is the worlds leading vehicle glass repair, replacement and recalibration service provider, operating in over 25 countries in Europe with brands such as Carglass®, Autoglass® and Safelite®. As a key provider of aftermarket services in the automotive industry, Belron is cognisant of the increased role that data is playing in the ability to create, offer, and ultimately provide services to consumers. Belron is a keen participant in activities concerning connected car data, and has over the course of the last five years made submissions and given input to various studies run by the Commission on the topic. Belron supports the concept of the Data Act, and the approach outlined in the roadmap, but reiterates its view that the automotive sector will require sector specific legislation that is complementary to the Data Act to enable the full value of data to be realised, and ensure that aftermarket providers are able to continue to compete on a level playing field with OEM’s, including the ability to offer new and innovative services.
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