Booking.com B.V.

Founded in 1996 in Amsterdam, Booking.com has grown from a small Dutch startup to one of the world’s leading digital travel companies.

Lobbying Activity

Meeting with Gerassimos Thomas (Director-General Taxation and Customs Union) and

18 Nov 2025 · Physical meeting - Exchange on the current geopolitical environment on EU tax policy, European competitiveness and share Booking experience

Meeting with Eva Maydell (Member of the European Parliament)

18 Nov 2025 · General Exchange

Meeting with Henna Virkkunen (Executive Vice-President) and

6 Nov 2025 · EU Digital Policy

Meeting with Andreas Schwab (Member of the European Parliament) and

5 Nov 2025 · Digital omnibus

Booking.com Urges VAT Reform to Tax Non-EU Travel Platforms

16 Oct 2025
Feedback on — EU review of special VAT rules for travel agents and tour operators.
Their ask — Booking.com wants reforms that bring non-EU tour operators into the VAT scheme when selling EU travel. They request expansion of the VAT One Stop Shop to avoid multiple registrations. They also seek the ability to opt out of the special scheme for business-to-business sales.123
How it helps them — This would create equal treatment with non-EU competitors and reduce compliance burdens.45
Who loses — Non-EU travel platforms lose their current tax advantage when selling European destinations.6

Meeting with Isabelle Perignon (Director Justice and Consumers)

1 Oct 2025 · exchange of views on Package Travel Directive and the Digital Fairness Act

Meeting with Andreas Schwab (Member of the European Parliament)

1 Oct 2025 · DMA implementation

Meeting with Michalis Hadjipantela (Member of the European Parliament)

18 Jul 2025 · Introductory Meeting

Meeting with Sebastian Tynkkynen (Member of the European Parliament)

2 Jul 2025 · Turismin tilanne EU:ssa

Meeting with Nicolo Brignoli (Cabinet of Commissioner Valdis Dombrovskis)

23 Jun 2025 · Simplification

Booking.com Urges EU Regulatory Simplification for Global Leadership

21 May 2025
Feedback on — EU strategy for strengthening international leadership in digital policy and cooperation.
Their ask — The company requests regulatory simplification to reduce overlapping obligations and fragmentation. They call for consistent enforcement across member states and greater legal clarity in digital rules. They want the EU to prioritize harmonization to support European tech champions' global competitiveness.123
How it helps them — This would free resources from compliance to invest in product innovation and expansion.45

Meeting with Werner Stengg (Cabinet of Executive Vice-President Henna Virkkunen)

14 May 2025 · Simplification agenda and transatlantic relations

Meeting with Alvydas Stancikas (Head of Unit Internal Market, Industry, Entrepreneurship and SMEs)

14 May 2025 · Exchange of views on the new research paper by Booking “Booking.com note on European competitiveness and regulation”.

Meeting with Regina Doherty (Member of the European Parliament)

7 May 2025 · Fraud

Meeting with Nikolina Brnjac (Member of the European Parliament)

7 May 2025 · To discuss the current and future challenges in the European tourism sector, review the upcoming findings of the 2025 European Accommodation Barometer, and understand Booking.com’s perspective on shaping tourism policy at the EU level

Meeting with Daniel Attard (Member of the European Parliament)

6 May 2025 · Introductory Meeting

Meeting with Arba Kokalari (Member of the European Parliament) and Stripe, Inc.

8 Apr 2025 · Digital policy

Meeting with Renate Nikolay (Deputy Director-General Communications Networks, Content and Technology) and

1 Apr 2025 · Exchange of views on AI Act, DSA, enforcement cooperation, digital taxation.

Meeting with Ioan-Dragos Tudorache (Cabinet of Executive Vice-President Stéphane Séjourné) and

25 Mar 2025 · Challenges for European tech companies that want to leverage AI to compete globally. Need for a coherent, proportionate, and effectively enforced regulatory framework that increases the competitiveness of European industry.

Meeting with Marc Angel (Member of the European Parliament)

19 Mar 2025 · LGBTIQ Travel, Package Travel Directive

Meeting with Marco Giorello (Head of Unit Communications Networks, Content and Technology) and

19 Mar 2025 · Code of Conduct on Online Advertising – Workshop 4

Meeting with Valentina Schaumburger (Cabinet of Executive Vice-President Stéphane Séjourné) and

11 Mar 2025 · Implementation of the STR Regulation

Meeting with Marco Giorello (Head of Unit Communications Networks, Content and Technology) and

4 Mar 2025 · Code of Conduct on Online Advertising – Workshop 1

Meeting with Valentina Schaumburger (Cabinet of Executive Vice-President Stéphane Séjourné)

11 Feb 2025 · Competitiveness

Meeting with Anthony Whelan (Cabinet of President Ursula von der Leyen)

6 Feb 2025 · competitiveness

Meeting with Apostolos Tzitzikostas (Commissioner) and

5 Feb 2025 · Possible cooperation on Code of Conduct for Internet reviews; digitalization of SMEs in the Tourism sector; future Strategy for Sustainable tourism.

Meeting with Ioan-Dragos Tudorache (Cabinet of Executive Vice-President Stéphane Séjourné)

5 Feb 2025 · Competitiveness in the EU

Meeting with Marieke Ehlers (Member of the European Parliament)

5 Feb 2025 · Introductory meeting

Meeting with Anouk Van Brug (Member of the European Parliament)

5 Feb 2025 · Working dinner

Meeting with Filippo Terruso (Cabinet of Commissioner Apostolos Tzitzikostas), Simone Ritzek-Seidl (Cabinet of Commissioner Apostolos Tzitzikostas)

30 Jan 2025 · Preparation forthcoming meeting with the Commissioner

Meeting with Cynthia Ní Mhurchú (Member of the European Parliament, Shadow rapporteur) and

30 Jan 2025 · Package Travel Directive

Meeting with Egelyn Braun (Cabinet of Commissioner Michael McGrath), Joachim Herrmann (Cabinet of Commissioner Michael McGrath)

22 Jan 2025 · Exchange of views on initiatives in the field of consumer protection

Meeting with Johannes Ten Broeke (Cabinet of Commissioner Wopke Hoekstra), Katarina Koszeghy (Cabinet of Commissioner Wopke Hoekstra), Myriam Jans (Cabinet of Commissioner Wopke Hoekstra)

21 Jan 2025 · Exchange of views on various taxation files.

Meeting with Cynthia Ní Mhurchú (Member of the European Parliament, Shadow rapporteur)

13 Jan 2025 · Package travel

Booking.com calls data inventory disclosure obligation unnecessary and disproportionate

10 Dec 2024
Feedback on — Draft regulation on researcher access to data from very large online platforms.
Their ask — Booking.com requests removal of the data inventory publication requirement, arguing it creates legal uncertainty and poses disproportionate burdens. They seek clearer limits on disclosure obligations, more time to implement requirements, and stronger safeguards against data misuse by researchers.123
How it helps them — This would reduce compliance costs and avoid creating comprehensive data catalogs.4
Who loses — Researchers lose transparency about available datasets, making access requests harder to formulate.

Meeting with Svenja Hahn (Member of the European Parliament) and

2 Oct 2024 · Exchange between MEPs and European Tech companies

Meeting with Stefano Cavedagna (Member of the European Parliament)

2 Oct 2024 · Introductory meeting - discussion about the next legislative proposals

Meeting with Eva Maydell (Member of the European Parliament)

1 Oct 2024 · EU Tech Agenda

Meeting with Laura Ballarín Cereza (Member of the European Parliament) and

24 Sept 2024 · Priorities for the mandate 2024-2029

Meeting with Aura Salla (Member of the European Parliament)

23 Sept 2024 · EU Digital Policy

Meeting with Stéphanie Yon-Courtin (Member of the European Parliament)

17 Sept 2024 · DMA and FiDA

Meeting with Jens Gieseke (Member of the European Parliament)

3 Sept 2024 · Austausch zu Tourismuspolitik

Meeting with Borja Giménez Larraz (Member of the European Parliament)

26 Aug 2024 · Booking.com priorities

Meeting with Werner Stengg (Cabinet of Executive Vice-President Margrethe Vestager)

15 May 2024 · Digital policy and AI regulation, competitiveness of the EU in digital and tech

Meeting with Eleonora Ocello (Cabinet of Commissioner Thierry Breton)

19 Apr 2024 · Platform regulation

Meeting with Gerassimos Thomas (Director-General Taxation and Customs Union)

22 Mar 2024 · Video-conference - Discussion on platform economy pillar of the VAT in the Digital Age (ViDA) proposal

Meeting with Jan-Christoph Oetjen (Member of the European Parliament, Shadow rapporteur) and

22 Feb 2024 · Stakeholder Meetings on Passenger Mobility Package

Booking.com Urges Lighter DSA Transparency Reporting Requirements

24 Jan 2024
Feedback on — EU templates for transparency reports on content moderation under DSA.
Their ask — Booking.com requests removal of reporting requirements that extend beyond DSA obligations, including automated processing details and moderator numbers. They want monthly reporting eliminated and harmonized MAR reporting periods. The company argues provisions go beyond what is necessary to achieve DSA objectives.123
How it helps them — This would reduce compliance costs and allow them to focus resources on core DSA obligations.45
Who loses — Researchers and civil society lose detailed insights into content moderation practices and automated decision-making.67

Meeting with Tom Berendsen (Member of the European Parliament)

23 Jan 2024 · Introduction

Meeting with Christel Schaldemose (Member of the European Parliament)

29 Nov 2023 · accommodation providers

Meeting with Laura Ballarín Cereza (Member of the European Parliament, Shadow rapporteur)

27 Oct 2023 · Green Claims

Meeting with Pernille Weiss-Ehler (Member of the European Parliament, Shadow rapporteur) and Sonae SGPS, S.A.

20 Oct 2023 · Directive on substantiation and communication of explicit environmental claims (Green Claims Directive)

Meeting with Catharina Rinzema (Member of the European Parliament)

29 Sept 2023 · Child protection

Meeting with Catharina Rinzema (Member of the European Parliament)

29 Sept 2023 · Children's Rights

Meeting with István Ujhelyi (Member of the European Parliament)

21 Aug 2023 · Tourism

Meeting with Karen Melchior (Member of the European Parliament)

26 Jun 2023 · Discussion on technology, travel and tourism

Booking.com calls for softer audit standard in DSA implementation

2 Jun 2023
Feedback on — EU regulation on independent audits for very large online platforms and search engines.
Their ask — The company requests a 'limited level of assurance' audit standard instead of 'reasonable level of assurance'. They argue DSA obligations covering algorithms and content moderation are too qualitative for the stricter standard. They seek clearer guidance on compliance categorizations and audit timelines.123
How it helps them — This would lower the bar for passing audits of their algorithmic systems and content moderation practices.45
Who loses — Users and civil society lose stricter independent oversight of platform algorithmic systems and risks.

Meeting with Aliénor Margerit (Cabinet of Commissioner Paolo Gentiloni)

25 May 2023 · VAT in the digital age (with Erik Burckhardt)

Booking.com seeks limits on DSA researcher data access rights

23 May 2023
Feedback on — EU regulation on researcher access to data from very large online platforms.
Their ask — Booking.com requests that data access serve only general monitoring purposes, not formal investigations against specific platforms. They want VLOPs to control how data is provided and seek minimum one-month response periods. The company demands contractual protections and appeal rights against access requests.1234
How it helps them — This would reduce compliance burdens and protect business operations, data security and trade secrets.56
Who loses — Researchers lose faster, easier access to platform data for systemic risk studies.78

Meeting with Josianne Cutajar (Member of the European Parliament, Rapporteur for opinion)

27 Apr 2023 · Short Term-Rentals Regulation

Meeting with Ondřej Kovařík (Member of the European Parliament, Shadow rapporteur for opinion)

30 Mar 2023 · Short Term Rentals

Meeting with Brando Benifei (Member of the European Parliament, Shadow rapporteur)

22 Mar 2023 · "Short-term rentals" file in IMCO (meeting held by assistant responsible)

Booking.com seeks limits on Commission's DSA inspection powers

16 Mar 2023
Feedback on — EU procedural rules for Commission enforcement of Digital Services Act compliance.
Their ask — Booking.com requests stronger safeguards around Commission inspections, including prior notice for recordings, limits on database access, conflict-of-interest requirements for auditors, reasonable response deadlines, and oral hearing rights. They argue current rules lack adequate protections for business operations and confidential information.123
How it helps them — This would protect their proprietary databases and algorithms from external access and scrutiny.45
Who loses — Regulators lose investigative tools needed to effectively assess Digital Services Act compliance.6

Booking.com Demands Stronger Procedural Safeguards in DMA Enforcement

9 Jan 2023
Feedback on — EU rules for enforcing the Digital Markets Act against gatekeeper platforms.
Their ask — Booking.com requests procedural protections matching antitrust cases: full file access, oral hearings, and eight-week response periods. They argue current proposals undermine defense rights despite DMA's quasi-criminal penalties.1234
How it helps them — This would give them more time and information to defend against potential fines.56
Who loses — Enforcement speed decreases as Commission faces longer timelines and additional procedural stages.78

Meeting with Isabelle Perignon (Cabinet of Commissioner Didier Reynders)

13 Dec 2022 · presentation by Booking of their efforts to enable greener choices in the travel sector, their Travel Sustainable Badge, empowering consumers in the green transition

Meeting with Biljana Borzan (Member of the European Parliament, Rapporteur) and Zalando SE

6 Sept 2022 · Empowering consumers for the green transition

Meeting with István Ujhelyi (Member of the European Parliament)

27 Apr 2022 · Tourism

Meeting with Alex Agius Saliba (Member of the European Parliament)

27 Apr 2022 · sustainability in tourism

Meeting with Gints Freimanis (Cabinet of Executive Vice-President Valdis Dombrovskis) and

21 Jan 2022 · Discussion in light of the October OECD statement and the agreement on digital services taxes

Meeting with Thierry Breton (Commissioner)

8 Nov 2021 · Digital Markets Act - Tourism

Meeting with Filomena Chirico (Cabinet of Commissioner Thierry Breton)

27 Oct 2021 · State of the tourism ecosystem and gatekeepers regulation

Booking.com Urges EU Framework for Short-Term Rental Registration

14 Oct 2021
Feedback on — EU initiative to regulate short-term rentals and create balanced tourism ecosystem.
Their ask — Booking.com requests EU-level legal clarity on registration schemes for short-term rentals. They want platforms required to display only registered properties and support automated verification systems. They advocate for a single European API system rather than fragmented local systems.123
How it helps them — This would streamline compliance across borders and eliminate competitive disadvantage against less compliant platforms.45
Who loses — Unregistered hosts and smaller platforms lacking resources for compliance systems lose market access.6

Meeting with Gints Freimanis (Cabinet of Executive Vice-President Valdis Dombrovskis) and

16 Jun 2021 · Digital levy

Booking.com urges targeted gatekeeper rules for digital platforms

5 May 2021
Feedback on — Regulation to ensure digital markets remain fair and contestable for businesses.
Their ask — Booking.com requests a narrower gatekeeper definition focused on ecosystem control and multi-homing. They want obligations divided into mandatory and selective lists, with selective rules tailored to specific platform types. They propose changes to prevent unintended consequences for travel platforms, particularly around customer contact rules and self-preferencing provisions.123
How it helps them — This would protect their business model from rules designed for app stores.45
Who loses — Google and other ecosystem platforms face stricter self-preferencing rules and commercial separation requirements.6

Booking.com urges stricter enforcement against illegal holiday rentals

31 Mar 2021
Feedback on — New EU regulation establishing platform responsibilities and content oversight rules.
Their ask — The organization requests that platforms be required to verify registration numbers against official databases for short-term vacation rentals. They propose platforms should ensure only properly registered properties are listed. They also want the definition of advertising narrowed to exclude commission-based marketplaces and the Very Large Online Platform concept refined.123
How it helps them — This would avoid treating every hotel listing as advertising and reduce compliance burdens.45
Who loses — Competitors lose as advertising repositories could reveal proprietary ranking algorithms.6

Booking.com Urges EU to Abandon Digital Levy Plans

11 Feb 2021
Feedback on — EU proposal for a digital levy to fund Covid-19 recovery and create stable revenue.
Their ask — Booking.com requests the Commission abandon the digital levy and defer to OECD global tax reform efforts instead. They argue the levy would discriminate against digital businesses, create double taxation, and undermine international cooperation. They emphasize that travel companies like themselves were hurt, not helped, by Covid-19.1234
How it helps them — This would allow them to avoid additional tax burden and competitive disadvantage in Europe.56
Who loses — European citizens lose potential recovery funding and fairer tax contributions from digital companies.7

Meeting with Thierry Breton (Commissioner) and

2 Dec 2020 · Roundtable with platforms on DSA and DMA

Meeting with Werner Stengg (Cabinet of Executive Vice-President Margrethe Vestager)

23 Nov 2020 · Digital Services Act

Booking.com Urges No Change to Price Parity Rules

20 Nov 2020
Feedback on — EU review of competition rules for vertical agreements in supply chains.
Their ask — Booking.com requests no policy change on price parity clauses, arguing there is no justification to presume adverse effects below market share thresholds. They want narrow parity clauses treated as ancillary restraints and wide clauses subject to effects-based analysis.12
How it helps them — This would protect their commission-based business model from free-riding by hotels offering lower prices elsewhere.34
Who loses — Hotels lose flexibility to offer lower prices on their own websites or through competitors.5

Meeting with Thierry Breton (Commissioner)

12 Nov 2020 · DMA and pact for skills

Meeting with Nicolas Schmit (Commissioner) and

29 Oct 2020 · Pact for Skills Roundtable with the tourism sector

Meeting with Thierry Breton (Commissioner) and

29 Oct 2020 · Pact for Skills: Roundtable with tourism sector

Meeting with Roberto Viola (Director-General Communications Networks, Content and Technology)

27 Aug 2020 · Patronage vouchers

Booking.com urges preservation of limited intermediary liability protections

30 Jun 2020
Feedback on — EU review of digital platform responsibilities and liability rules under Digital Services Act.
Their ask — Booking.com requests maintaining existing liability protections while clarifying specific rules. They want to preserve the principle that platforms are only liable after gaining actual knowledge of illegal content, and maintain the prohibition against general monitoring obligations.12
How it helps them — This would allow them to continue hosting user reviews without proactive content monitoring.3
Who loses — Governments and regulators lose ability to impose stricter monitoring and liability requirements.4

Booking.com urges broad competition tool over platform-specific regulation

30 Jun 2020
Feedback on — New EU rules for large online platforms acting as gatekeepers.
Their ask — Booking.com supports a broadly applicable New Competition Tool that can address structural competition problems across all sectors through case-by-case market inquiries. If a gatekeeper regulation proceeds, it must be very narrowly constructed to focus only on practices with a strong presumption of harming competition, such as self-preferencing by vertically integrated platforms.12
How it helps them — This would allow flexible, proportionate regulation avoiding rigid platform rules that could harm their business model.34
Who loses — Consumer groups lose stronger protections against anti-competitive leveraging and self-preferencing by dominant platforms.5

Booking.com urges broad competition tool over narrow platform regulation

30 Jun 2020
Feedback on — New EU regulation addressing competition gaps in digital and other markets.
Their ask — Booking.com supports a broadly applicable New Competition Tool that can intervene across all markets and sectors. If a gatekeeper regulation is introduced, it must be constructed very narrowly to avoid overlap and focus only on practices with a strong presumption of harming competition.12
How it helps them — This would allow case-by-case assessment avoiding rigid rules that could harm their business model.34
Who loses — Consumers and smaller competitors lose if narrow regulation fails to address gatekeeper abuses.5

Meeting with Thierry Breton (Commissioner) and

11 Jun 2020 · Recovery of the tourism sector and role of online platforms

Meeting with Cláudia Monteiro De Aguiar (Member of the European Parliament)

10 Jun 2020 · Establishing an EU Strategy for Sustainable Tourism - Rapporteur

Meeting with Roberto Viola (Director-General Communications Networks, Content and Technology)

28 May 2020 · Impact of COVID-19 (virtual)

Meeting with Margrethe Vestager (Executive Vice-President)

20 Apr 2020 · To discuss the digital potential for the wider economy and society

Meeting with Paolo Gentiloni (Commissioner)

23 Jan 2020 · Digital taxation

Meeting with Carlos Moedas (Commissioner) and

24 Jan 2019 · Artificial intelligence/Technology/ Research and Innovation

Meeting with Pierre Moscovici (Commissioner)

23 Jan 2019 · Digital taxation

Meeting with Věra Jourová (Commissioner) and

6 Nov 2018 · New Deal for Consumers

Meeting with Mariya Gabriel (Commissioner)

19 Jun 2018 · Women in Digital, Digital Skills

Meeting with Pierre Moscovici (Commissioner) and

7 Mar 2018 · Meeting to discuss digital taxation (also with representatives from Deezer and Volumental)

Meeting with Stephen Quest (Director-General Taxation and Customs Union) and

7 Mar 2018 · Meeting to discuss digital taxation

Meeting with David Boublil (Cabinet of Commissioner Pierre Moscovici)

16 Feb 2018 · Digital taxation and economic model of Booking.com

Meeting with Marika Lautso-Mousnier (Cabinet of Vice-President Jyrki Katainen) and eu travel tech

1 Feb 2018 · Collaborative economy and regulatory developments impacting the short-term rental sector

Booking.com urges soft law over platform regulation

22 Nov 2017
Feedback on — EU consultation on fairness in platform-to-business relations in the online economy.
Their ask — Booking.com opposes new EU legislation on platform-to-business relations, arguing existing laws are sufficient. They advocate for industry-led soft law approaches instead of regulation, claiming regulatory action would punish all platforms and harm innovation.123
How it helps them — This would allow them to avoid new compliance requirements and maintain current business practices.45
Who loses — Small accommodation providers lose stronger protections against potentially unfair platform practices.6

Meeting with Filomena Chirico (Cabinet of Vice-President Jyrki Katainen)

23 Mar 2017 · Platform regulation in EU member states and obstacles to the single market

Meeting with Andrus Ansip (Vice-President) and

24 Oct 2016 · Platforms, startups

Meeting with Eduard Hulicius (Cabinet of Commissioner Věra Jourová)

22 Jun 2016 · Online platforms and sharing economy and protection of consumers in digital environment

Meeting with Kilian Gross (Digital Economy), Michael Hager (Digital Economy)

22 Jun 2016 · platforms

Meeting with Andrus Ansip (Vice-President) and

24 May 2016 · Platforms, e-Commerce, startups

Meeting with Fabrice Comptour (Cabinet of Commissioner Elżbieta Bieńkowska), Kaius Kristian Hedberg (Cabinet of Commissioner Elżbieta Bieńkowska)

17 May 2016 · meeting with the new Director of Public Affairs

Meeting with Fabrice Comptour (Cabinet of Commissioner Elżbieta Bieńkowska), Kaius Kristian Hedberg (Cabinet of Commissioner Elżbieta Bieńkowska)

17 May 2016 · Meeting the new Director of Public Affairs

Meeting with Laure Chapuis-Kombos (Cabinet of Vice-President Andrus Ansip), Vivian Loonela (Cabinet of Vice-President Andrus Ansip)

30 Mar 2016 · DSM platform regulation - competition and consumer protection policy