OpenLobby.EU
Explore

AMADEUS IT GROUP S.A.

Amadeus provides technology solutions for the global travel industry, serving airlines, hotels, travel agencies and corporations across over 190 countries.

Lobbying Activity

Meeting with Roberto Viola (Director-General Communications Networks, Content and Technology) and

22 Jan 2026 · Business Wallet

Meeting with Maria Martin-Prat (Deputy Director-General Trade)

21 Jan 2026 · Exchange of views on digital trade policy

Meeting with Daniel Boeshertz (Head of Unit Competition)

19 Jan 2026 · Exchange of views on industry developments concerning the transition of IT systems for airline ticket distribution.

Meeting with Andreas Schwab (Member of the European Parliament)

6 Jan 2026 · Digital omnibus

Meeting with Thibaut Kleiner (Director Communications Networks, Content and Technology) and

10 Nov 2025 · Amadeus Cloudification

Meeting with Elena Sancho Murillo (Member of the European Parliament) and Connect Europe

3 Nov 2025 · Relevant Issues to the ITRE Committee

Meeting with Pablo Arias Echeverría (Member of the European Parliament)

1 Oct 2025 · Sector priorities in the future technological landscape of the EU (regarding software development, cloud computing, and other areas)

Meeting with Olivier Micol (Head of Unit Justice and Consumers)

29 Sept 2025 · GDPR simplification

Meeting with Jörgen Warborn (Member of the European Parliament)

15 Sept 2025 · Digital simplification

Amadeus Calls for Flexible EU Data Rules to Boost Innovation

18 Jul 2025
Topic — The EU consultation seeks to streamline data rules and enhance industrial data sharing.
Message — Amadeus wants the EU to scale industrial dataspaces using a bottom-up approach. They request flexible, innovation-friendly rules and reduced compliance burdens for technology companies. The group urges a balanced approach to data protection that supports enterprise rights.123
Why — Flexible rules would decrease compliance costs and help the company adopt new technologies.45
Impact — Privacy regulators would see their oversight curtailed to prioritize economic growth and innovation.6
Read full response

Amadeus warns EU against new AI rules and cloud mandates

3 Jul 2025
Topic — The consultation addresses tripling EU cloud capacity and greening AI infrastructure.
Message — Amadeus urges the EU to focus on cloud interoperability instead of strict ownership rules. They claim there is no current need for new AI initiatives.12
Why — Access to global cloud infrastructure reduces operational costs and speeds up service delivery.3
Impact — Proponents of sovereign cloud mandates lose if the EU avoids protectionist ownership requirements.4
Read full response

Meeting with Ioan-Dragos Tudorache (Cabinet of Executive Vice-President Stéphane Séjourné)

1 Jul 2025 · Digital legislation

Meeting with Olivier Bringer (Head of Unit Communications Networks, Content and Technology)

1 Jul 2025 · Exchange of views on the International Digital Strategy and private sector engagement

Amadeus warns against restrictive EU control for cloud services

20 Jun 2025
Topic — Review of the EU Cybersecurity Act to update ENISA's mandate and certification.
Message — Amadeus wants ENISA to focus on private sector coordination and guidance. They oppose excluding cloud providers based on their headquarters' location. They also suggest simplifying incident reporting through national entry points.123
Why — Harmonized technical standards would reduce compliance costs and improve digital trust.45
Impact — EU-only cloud providers lose the advantage of rules excluding global competitors.6
Read full response

Meeting with Daniel Boeshertz (Head of Unit Competition)

16 Jun 2025 · Exchange of views on the online ticketing market.

Amadeus urges EU to simplify AI and data regulations

4 Jun 2025
Topic — This consultation aims to accelerate industrial AI adoption and innovation.
Message — Amadeus calls for simplifying and streamlining regulatory frameworks for AI and data. They recommend removing unnecessary provisions and establishing an industry advisory council. They also advocate for global interoperability standards rather than EU-only restrictions.123
Why — Streamlined regulations would reduce complexity and lower the company's administrative burdens.4
Read full response

Response to International Digital Strategy

21 May 2025

Amadeus welcomes the European Commissions focus on the international dimension of the digital economy and the opportunity to provide feedback. Amadeus ability to grow has been rooted in inclusive, free, open and rule-based digital trade opportunities. Europe plays a critical role in shaping global digital governance - as a leading exporter and importer of technology and digital services, and as a trusted partner. Please find our detailed position in the file attached.
Read full response

Meeting with Alexandra Geese (Member of the European Parliament) and Deutsche Telekom and

29 Apr 2025 · Event: DACH-Tech

Meeting with Thibaut Kleiner (Director Communications Networks, Content and Technology)

2 Apr 2025 · Cloud measures of the Data Act, and Cloud related IPCEIs

Meeting with Felix Fernandez-Shaw (Director Directorate-General for International Partnerships) and

1 Apr 2025 · Plenary Feedback round on previously held GGIA Working Group sessions of 9 different thematical groups regarding Latin America and the Caribbean (LAC).

Meeting with Jörgen Warborn (Member of the European Parliament, Shadow rapporteur)

26 Mar 2025 · Digital Infrastructure

Amadeus urges EU to simplify digital regulations for travel

31 Jan 2025
Topic — A consultation on developing a single market for global competitiveness and services.
Message — The company calls for simplifying and streamlining regulatory frameworks for tech and travel industry players. They advocate for open and federated data infrastructure to improve cross-border exchange. They also propose an Omnibus package to resolve overlaps between digital and transport rules.123
Why — Streamlining rules would lower the compliance and administrative burdens of operating globally.4
Impact — Travelers without internet access may struggle to access information as services digitize.5
Read full response

Meeting with Svenja Hahn (Member of the European Parliament) and BUSINESSEUROPE and

29 Jan 2025 · Renew Europe Stakeholder Roundtable: “Elevator Pitch for Better Single Market Rules”

Meeting with Bjoern Juretzki (Head of Unit Communications Networks, Content and Technology)

28 Jan 2025 · Data Spaces and data sharing in the tourism and mobility sector.

Meeting with Aura Salla (Member of the European Parliament) and Cisco Systems Inc.

20 Sept 2024 · EU Digital Policy

Meeting with Lucie Rousselle (Cabinet of Commissioner Didier Reynders)

29 Nov 2023 · Amadeus requested this meeting to discuss future transport-related initiatives at EU level and their benefits/impacts on consumers such as DG MOVE’s initiative on Multimodal Digital Mobility Services (MDMS) which they highly support.

Meeting with Isidro Laso Ballesteros (Cabinet of Commissioner Adina Vălean)

24 Nov 2023 · Industry, research innovation

Meeting with Izaskun Bilbao Barandica (Member of the European Parliament)

7 Nov 2023 · Transporte aéreo

Response to Revision of the specifications for EU-wide Multimodal Travel Information Services (Delegated Regulation 2017/1926)

26 Jun 2023

Amadeus welcomes the Commissions initiative to update Delegated Regulation (EU) 2017/1926 on multimodal travel information services (MMTIS). Amadeus fully supports the expansion of data to be shared through national access points to dynamic data on disruptions, real-time status information, vehicle occupancy, etc. While this initiative is welcome and necessary, it is not sufficient to make multimodal travel a reality in Europe. The MMTIS Regulation needs to be complemented by the upcoming proposal for Multimodal Digital Mobility Services (MDMS). Such services can only be developed if travelers are free to compare, combine, book, obtain tickets and pay for all available modes and offers. For this to happen, large transport providers including incumbent rail operators and large airlines must be obliged to share relevant and bookable content with intermediaries on fair, reasonable and non-discriminatory terms and conditions. The full feedback is attached.
Read full response

Meeting with Filip Alexandru Negreanu Arboreanu (Cabinet of Commissioner Adina Vălean), Pablo Fabregas Martinez (Cabinet of Commissioner Adina Vălean)

23 Jun 2023 · Transport

Meeting with Rachel Smit (Cabinet of Commissioner Adina Vălean)

21 Mar 2023 · Meeting on MDMS

Response to Creation of the Common European Mobility Data Space

7 Dec 2022

Amadeus IT Group welcomes the opportunity to provide its views on European Mobility Data Spaces. Our feedback is included in the attached document.
Read full response

Meeting with Jakop G. Dalunde (Member of the European Parliament)

28 Nov 2022 · Multimodal Ticketing (Staff Level)

Meeting with Isabel García Muñoz (Member of the European Parliament)

28 Nov 2022 · Multimodal ticketing

Meeting with Henrik Hololei (Director-General Mobility and Transport)

11 Nov 2022 · CRS Code of Conduct Multimodal Digital Mobility Services

Meeting with Maroš Šefčovič (Executive Vice-President) and

18 Oct 2022 · Meeting hosted by a Member of Parliament

Meeting with Maurits-Jan Prinz (Cabinet of Commissioner Thierry Breton) and TUI AG and

22 Sept 2022 · EU tourism policy and transition pathway

Meeting with Henrik Hololei (Director-General Mobility and Transport)

24 May 2022 · Multimodal Digital Mobility Services

Response to Revision of the provision of air services

30 Nov 2021

Attached is Amadeus IT Group's feedback on the call for evidence for an Impact Assessment of the Air Services Regulation, specifically on price transparency.
Read full response

Meeting with Anthony Whelan (Cabinet of President Ursula von der Leyen) and Ericsson and

3 Nov 2021 · EU Digital Policy issues (e.g. Sovereign Cloud, AI, DMA/DSA, Cybersecurity, the overall digital & green transition)

Response to Multimodal Digital Mobility Services

2 Nov 2021

Amadeus IT Group submits the attached feedback on the Commission's inception impact assessment.
Read full response

Meeting with Thierry Breton (Commissioner) and

7 May 2021 · Cloud & Data Alliance - CEO Roundtable

Meeting with Thierry Breton (Commissioner) and

16 Dec 2020 · Roundtable - Cloud Alliance

Meeting with Werner Stengg (Cabinet of Executive Vice-President Margrethe Vestager)

17 Nov 2020 · DMA

Meeting with Nicolas Schmit (Commissioner) and

29 Oct 2020 · Pact for Skills Roundtable with the tourism sector

Meeting with Thierry Breton (Commissioner) and

29 Oct 2020 · Pact for Skills: Roundtable with tourism sector

Response to Possible revision of the Code of Conduct for computerised reservation systems (CRS)

3 Sept 2020

Amadeus welcomes the Inception Impact Assessment of the CRS Code of Conduct. Amadeus believes that a significantly revised and updated CRS Code of Conduct is needed to correct serious competition challenges in the EU airline ticket distribution market. As already highlighted by the Commission, the current text of the Code of Conduct is not fit for purpose and must be amended to protect and reinforce the European Single Market in aviation and to ensure consumer choice. Amadeus supports a revised, updated and effectively enforced CRS Code of Conduct, but only if it ensures that: • Consumers have access to an unbiased choice of air fares; • A level playing field exists between all competing players in the air ticket distribution market; and • Small and large carriers compete on equal terms and on the merits of their offers As explained in more detail in our attached position paper, the policy option number 3) ‘’ Partially repeal the Regulation on the CRS Code of Conduct, while updating the scope and other remaining provisions to take into account market developments’’ could be a viable option but only if specific conditions are included in the revised text such as (see further details in the position paper): 1. A new definition of scope is required, taking into account the current dynamics of competition in the airline ticket distribution market. 2. Neutrality and non-discrimination obligations of the Code should be balanced with content quality and commensurate non-discrimination commitments by airlines. 3. A new Code must effectively address the issue of content commitments by airlines, in particular the large airline groups with market power that have an incentive to avoid neutral comparison and competition, in order to reinforce competition and enhance consumer choice 4. Definitions used in the new Code must be updated and based on the merits of what players do. In particular, the neutrality (Article 5.1) and transparency (Article 9) obligations of all players must be redefined and clarified. 5. For a new Code to be seen as relevant and effective, it must be effectively enforced 6. Assess potential overlap of Article 11 with GDPR rules. 7. Ensure reciprocity with the treatment offered to non-EU airlines and CRSs in the European Union (See Article 8). With regards to other policy options identified by the European Commission: On Option 1: Fully repeal the CRS Code of Conduct. The full repeal of the CRS Code of Conduct would be the best alternative if a revised CRS regulatory framework fails to address the market issues identified through the above proposed changes, or if a reasonable balance of stakeholder needs cannot be established by a new Code. Deregulation could also provide a level playing field, provided that EU competition law and other EU regulations address market failures described in this document. On Option 2: Issuing non-binding guidelines to clarify the scope of the Regulation without any legislative change would not improve legal certainty or resolve competition issues. In this option, players that should be subject to the Code to achieve a level playing field can ignore the guidelines, as they are not binding. We believe legal certainty to address these issues is demanded by all market participants and this can only be achieved through a new binding and enforceable CRS Code of Conduct or the full deregulation and repeal of the Code. Further details on the above mentioned issues as well as additional background information is provided in the attached position paper. Amadeus is pleased to continue working with the European Commission and industry stakeholders in this important assessment to reinforce the competitiveness of the airline distribution ticket market and secure consumer choice.
Read full response

Meeting with Fabrice Comptour (Cabinet of Commissioner Thierry Breton) and Ericsson and

3 Jul 2020 · telecom/connectivité

Meeting with Anthony Whelan (Cabinet of President Ursula von der Leyen) and Nokia and

29 Jun 2020 · European global players in digital; 5G deployment conditions; foreign subsidies white paper; cloud adoption in Europe, switching possibilities, contestability of cloud markets - need for clear standards and security requirements; data governance.

Meeting with Anthony Whelan (Cabinet of President Ursula von der Leyen)

23 Jun 2020 · DSA; scope of rules on gatekeeper platforms (B2C vs B2B); access to processable data; rules on data sharing; EU as a reassuring cloud data location for international users due to less aggressive data localisation rules.

Meeting with Cláudia Monteiro De Aguiar (Member of the European Parliament)

9 Jun 2020 · Establishing an EU Strategy for Sustainable Tourism - Rapporteur

Meeting with Thierry Breton (Commissioner) and

22 Apr 2020 · Impact of Covid-19 on Tourism: follow-up meeting

Meeting with Thierry Breton (Commissioner) and

2 Apr 2020 · COVID 19 economic impact on European tourism industry

Meeting with Henrik Hololei (Director-General Mobility and Transport)

23 May 2018 · CRS Code of Conduct

Meeting with Joshua Salsby (Cabinet of Commissioner Violeta Bulc)

25 Apr 2018 · Aviation issues

Response to Recast of Regulation (EC) 1371/2007 on rail passengers' rights and obligations

22 Nov 2017

The proposed regulation does not sufficiently recognize that rail journeys are often part of a door to door journey that can involve multiple rail carriers or multiple modes of transport. While other transport modes are not in the scope of this regulation, it would appear that the regulation should include sufficient reference to other modes to facilitate a future regulation that covers a single European Transport Area, whilst the regulation should directly address passenger rights for interline Rail journeys, in terms of disruption, missed connections, and liabilities. A Code of Conduct (CoC) for multimodal transport reservation services containing provisions to ensure the supply of neutral and transparent information to consumers and to prevent abuse of competition would strongly reinforce passenger rights. The existing Code of Conduct for CRSs should be extended to all transport modes, and to any entity engaging in corresponding distribution activity (meta-search, digital service providers, direct connects). Similarly, the scope of article 5 on non-discrimination should be extended to cover transparency and neutrality requirements. In this latter respect, we would make reference to the Bach report on Passenger Rights in all Transport Modes (2012/2067(INI)) paragraphs 36 and 37 as follows: "36. Calls on the commission to ensure that ticketing and transparent pricing are available to everybody without discrimination, independently of the location or nationality of the consumer or the travel agency, and that price discrimination against passengers on the basis of their country of residence is more thoroughly investigated, and where identified, fully eliminated; 37. Calls on the Commission to deal with the transparency and neutrality of distribution channels which have developed outside the scope of Regulation 80/2009 on computerised reservation systems;" The neutral display and transparency obligations of the Code should be balanced with content quality commitments by railways that choose to participate in CRSs, to ensure that the neutral display offers genuine relevance and value to travel agencies and consumers In the event of disruption, passengers are generally well informed about the current leg of their journey. However, there is generally insufficient information relating to connections both for multiple RU rail journeys. Amadeus therefore welcomes additions to article 9 on travel information, in particular with regard to persons with disabilities.
Read full response

Meeting with Henrik Hololei (Director-General Mobility and Transport)

31 Oct 2017 · Updates on industry developments and engagements with COM

Meeting with Henrik Hololei (Director-General Mobility and Transport)

11 Jan 2017 · CRS, Shift2Rail

Meeting with Friedrich-Nikolaus von Peter (Cabinet of Commissioner Violeta Bulc) and Teneo Brussels

27 Sept 2016 · digitalisation of transport

Meeting with Henrik Hololei (Director-General Mobility and Transport)

14 Mar 2016 · Aviation Strategy, White Paper for Transport, Air Passenger rights

Meeting with Violeta Bulc (Commissioner) and

28 Jan 2016 · Meeting Amadeus representatives

Meeting with Kaius Kristian Hedberg (Cabinet of Commissioner Elżbieta Bieńkowska)

23 Jun 2015 · Introductory meeting

Meeting with Jocelyn Fajardo (Cabinet of Commissioner Violeta Bulc)

17 Jun 2015 · Meeting with Amadeus